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Shenzhen ZengKang Technology Co.都鐘, Ltd.
After Pinghu Street, Longgang你我 District, Fuxing 短土Street, Wo flower III可的 community, 3rd Floor, Building A睡做, Kang Industrial Park服吧
Tel:
0755-83254313

0755-84828042

E-mail:jziki@sz-zk.com

Website: www.sz-zk.com

Website: www.jziki.com


Service Your location: Home > Service Supprt > Service

Dear Customer:

Hello!

Thank you for choosing Zhengkang bran器兵d products. In 這習order to ensure that 請吃you get our high-quality afte女睡r-sales service兒年 and avoid your w生習orries, we make the follow市村ing service commitment to我快 you, and provide you with quality s友窗ervice when you need it:


Exchange guaranty. Warranty conte人問nt
1.Warranty Exchange Guaranty也雜 is limited to the host, and packagi多廠ng, various con去裡nections, software products家到, technical data and other a外用ccessories are not cover林票ed by warranty exchange Gu一身aranty. Accessories are worn-out pr文拿oducts, and the war時訊ranty period is 3 months. If the produ體去ct has performance problems with妹是in 15 days after purchase歌的 and the appearance is not scratc空玩hed, you can directly rep現資lace the new product. During the f去喝ree exchange Guaranty p章來eriod, the product must be tested by Zh媽土engkang. After confirm吃影ing the fault, the product of t黃道he same model or similar perf件能ormance will be replaced, and the 照銀replaced defective費要 spare parts will be owned b一腦y Zhengkang; no faul靜車t product, will be 這從returned as it is.
2.The exchange G短還uaranty term of the external power 跳亮supply is 3 months. If the repaired po還也wer supply has obvious ha樂物rd damage, crack, broken foot, se月吧rious deformation, 唱高power cord damage, disconnecti厭但on, bare core and other phenom空老ena, it will not be exchange Guaran船影ty, and users can purchase it sep刀數arately. When our的笑 service organization s金著erves you, please bring the corresp房新onding Invoice and p用師roduct warranty人亮 card; If you cannot s人森how the above certifi呢暗cate, the free warranty 錢購period of this product wil請西l start from its pr中時oduction date. If the prod笑懂uct is for paid maintenance, the sa鐵化me performance 如器problem will enjoy a free warranty per樹銀iod of 3 months from the date 山志of self-repair. Please obtai可校n and keep your男們 maintenance certificate. Produc民區ts that have been guara黑朋nteed by Zhengkang exchan弟下ge Guaranty will enjoy the remainin見哥g period of the original promised w個村arranty plus a warranty per相音iod of 3 months.


The following conditi作不ons are not covered by也低 the free exchange Guaranty warran中黑ty.
1. Failure or damage of products ca鐘音used by failure to install, 讀很use, maintain and keep according器內 to the instructions;
2. The warranty perio科美d has exceeded excha用件nge Guaranty;
3. Alter or tear the product barco可銀de or fragile s人站ticker without auth現民orization;
4. The product barc土年ode or model on the product warranty ca熱火rd does not match the product itself;
5. Dismantle and repair t哥媽he machine without pe北著rmission;
6. Product damag很理e caused by unexpected factor街呢s or human behaviors, such as ina小呢ppropriate input voltage, hi筆區gh temperature, water inlet, m地日echanical damage, broken, serious oxid車數ation or rust of the pr北腦oduct, etc;
7. Damage cause樂都d by transportation, loading and unloa理分ding during the custom銀月er's return and repair;
8. Product failure or damage地廠 caused by irresistible force s明藍uch as earthquake, fire, flo鐘坐od, lightning strike, etc;
9. Failure or damage caused by oth從暗er non-product design, technology, manu雜在facturing, quality and other problems.


Maintenance Mode
1. When the product you purcha錯靜sed fails, you c還錯an apply for exchange Guaranty w報和arranty service at the product pu答城rchase office with valid vouchers suc事農h as the purchase 店很invoice and warranty card. Since Zheng很女kang implements nationw購她ide joint guarantee, you can also direc南時tly contact our c藍懂ompany's offices or customer service男費 department when you cannot門學 contact the distri呢音butor.
2. Distributors selling Zhengkang produ妹東cts apply for exchange Guaranty war銀長ranty service fro頻年m Zhengkang headquarters on behalf o議視f customers. If th外少e new product can be 也術directly replaced玩林 in accordance with the provis少地ions of exchange Guaranty, the distri去議butor can directly repla對跳ce the new product to the customer. In 少來other cases, the distributor must rep關窗lace the repair spare parts唱謝 after the distributor changes the re生從pair spare parts in Zhengkang 海很technology.
3. The freight paid by 嗎有the customer or distr資短ibutor to send the repai懂腦red products to Zhengka業北ng technology shall be borne by the cu黃城stomer or distributor, and the f快行reight paid by Zhengkang technology 喝海to the customer or di明女stributor for the products guarant校煙eed by exchange guar刀就anty shall be b就厭orne by Zhengkang techno在樂logy.


Special statement
1. The above service 議子commitment applies only to produc熱器ts sold by our company in mainland民坐 China. If post-sale servic不姐e terms is otherwise a女弟greed upon when the product is sold, th和遠e contract conf金男irmed by Zhengkang technology shall技煙 prevail.
2. Our company does not assume any r數民esponsibility for other commitments媽看 made by the distributo請鐘r to the customer that are not guaran好很teed by Zhengka短站ng technology. Please ask the d微些istributor for a written certif我我icate when purchasing,綠國 so that the distri街吧butor can fulfill your extra靜月 promise.


Remarks: The right of inte東歌rpretation and amendment of t有土his commitment belongs to Shenzh你東en Zhengkang Technology Co., L習聽td.

Three 3rd Floo大花r, Building A, after Kang In個好dustrial Park, Longgang Distric得舊t Pinghu Street Wo flowers Communi個唱ty Fuxing Street: Address
Hotline 0755 -83251427電下  E-mail: 232558兵商77024@qq.com
Shenzhen is Hong Technology Co., 飛舊Ltd. ICP: Guang中愛dong ICP No. 13090076

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